Warranty

Sunline Office provides a limited lifetime warranty on all products.  This warranty is given to the initial purchaser and is valid for as long as the product is owned by the original purchaser and is not transferrable. The warranty, which runs from the date of manufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. 

If a product is defective, and if written notice of the defect is given to Sunline Office ([email protected]) within the applicable warranty period, Sunline Office (at its option) will either repair or replace the defective product with a comparable component or product, using new or refurbished parts or product at Sunline’s discretion. A replacement product or part assumes the remaining warranty of the original product or part.

The limited lifetime warranty applies to all products regardless of the number of shifts the product is used each day except as noted below.

Applicable Warranty PeriodProducts/Restrictions
Lifetime (as defined in this section)All Sunline Office branded products (except as noted below)
Lifetime (as defined in this section)Sunline Synergy Glass Walls
Lifetime (as defined in this section)Sunline Serenity Privacy Booths
Five (5) yearsSit-Stand Bases, Lighting Products, Electrical Parts, Power Components
Twelve (12) yearsSeating

This warranty does not apply to normal wear and tear damage caused by carrier damage caused by transport of product from one site location to another and/or alterations to the product not expressly authorized by Sunline Office. Normal use as defined under this warranty is the wear and tear that occurs during a 40-hour week when the product is used by a person weighing 300 pounds or less. Sunline Office will not warrant any altered components or parts.

This warranty shall not cover labor or delivery charges and does not apply to items subjected to abuse, misuse, neglect, alteration, damage cause by shipment, storage, accident, fire, flood or act of God. The limited warranty is the sole remedy for product defect and no other expressed or implied warranty is provided, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. Sunline Office shall not be liable for consequential or incidental damages arising from any product defect. A customer’s exclusive remedy with respect to any and all losses or damages resulting from any cause whatsoever shall be repaired or replaced as specified above.

This limited warranty is the sole remedy for product defect and no other express or implied warranty is provided, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. AIS shall not be liable for any consequential, indirect, special, punitive, or incidental damages.